If the product needs to be made, it could spend three days in production before shipping. After the production phase, your order is shipped via the shipping method you select. We offer Next Day and Second Day Air as shipping alternatives at an additional charge. When selecting the Next Day or the Second Day Air option, you understand the order will ship after the designated production time. (Example: Second Day Air on an order will arrive approximately five days after the order has been processed.

International orders, including orders to Alaska and Canada via USPS Media Mail, cannot be tracked or insured. Orders to Alaska or Hawaii via USPS Media Mail take approximately two to four weeks, unless otherwise specified. Orders to Canada depend on UPS Canada Ground Delivery Terms.

We offer a money back guarantee on the quality of our products…we will refund your money within 30 days of purchase if you are not satisfied (minus the shipping and handling fees).  We must be contacted within the 30 days, and the product returned to us within 45 days to receive the refund.